Frequently Asked Questions
Moms Need Help Too Frequently Asked Questions
Q: Whats the difference between a Sitter & a Nanny?
A: Regardless of the name given, all of our professional caregivers have the responsibility to provide a safe, healthy and reliable child care service.
Our Sitter’s primary responsibility is to keep the children safe and cared for in their parent’s
absence. This may include playing with the children, making sure the children are fed according to the parents' instructions, and providing for the well-being of the children while the parents are away. Our Nanny general responsibilities include undertaking most all tasks related to the children’s care. Each nanny position may have slightly different responsibilities, depending on the family requirements, the ages of the children, and other factors, but typically nannies are responsible for keeping the children’s areas neat and tidy and doing the children’s laundry, in addition to providing attentive, high-quality childcare. Nannies may transport children to and from activities, grocery shop for the children, and plan the children’s daily schedule.
Q: How long does the process take to place a professional caregiver?
A: Each situation is unique, and most typical placements (full or part-time) positions can be filled within 3-6 weeks. Some factors that influence the time to place professional caregivers are:
location, number of available caregivers, and the response time from a family after presenting our professional caregivers.
Q: Do you perform background checks?
A: We do not sacrifice the quality and integrity in vetting our professional caregivers that work with us and our families. In addition to an extensive formal application and a face-to-face interview, each candidate must be over 18, able to legally work in the US, and have a valid driver’s license. Moms Need Help Too will gain feedback from at least 3 past childcare references, check motor vehicle history, and perform a detailed background
criminal search, alias name search, address history, social security verification, and sex- offender search.
Q: What is the process to begin services?
A: Our process is different than most. We begin with a consultation where we connect with mom and family. We are able to answer all questions that you may have. The second
meet would be with your potential professional caregiver where you will be able to view their professional binder with all their accolades, certifications, etc. If you are comfortable with the professional caregiver, then the next meet will be when services begin.
Q: Who takes care of the professional caregiver’s payments/payroll?
A: We take care of all payments and taxes, so parents don't have too!